ABOUT THE OFFICE OF THE OMBUDSMAN

The Office of Ombudsman is an independent public institution which was established in 2003 by the Constitution of Republic of Rwanda of 4 th June 2003 in article 182.  Its Organization and Functioning were established by law n° 25/2003 of 15th August 2003 which was modified and complemented by law n° 17/2005 of 18th August 2005. It became operational in 2004.

Article 4 of Law n° 25/2003 of 15/08/2003 establishing the organization and functioning of the Office of the Ombudsman is modified and complemented stipulate that the Office is made up of the Chief Ombudsman and two Deputy Ombudsman. They are required to be Rwandans known for their honesty, wisdom and capacity to fulfil their mandate.

For each position of the members of the Ombudsman team, the Government submit names of the candidates agreed upon by Cabinet to the Senate for approval. Approved candidates are appointed by a Presidential order.

The Chief Ombudsman shall serve a four (4) year term, while Deputies Ombudsman serve a three (3) year term. The mandate of the Chief Ombudsman and Deputy Ombudsman are renewable only once through the procedure that was applied in the first mandate.

The Office of the Ombudsman has 68 staff include the Chief Ombudsman and two Deputies Ombudsman.

The Permanent Secretary of the Office of the Ombudsman is called Xavier MBARUBUKEYE.

The speaker of the Office of the Ombudsman and the advisor to the Chief Ombudsman is Jean Pierre NKURUNZIZA

The Office of the Ombudsman works in 6 units :

The Office of the Ombudsman is located in the capital of Rwanda, Kigali at Kimihurura.

 

The Office of the Ombudsman is located in the capital of Rwanda, Kigali at Kimihurura :

 

P.O Box: 6269, KIGALI / RWANDA

Phone: 0252587308-0252587309

Fax: 0252587182

Hot line: 199

E-mail: ombudsinfo@ombudsman.gov.rw

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